If your power is off
Check your fuses or circuit breakers first.
If possible, check to see if your neighbors have power.
If the problem is with incoming REMC power, please call our office immediately.
DO NOT assume your neighbor has called.
To report an outage
During regular business hours (7:30 a.m. to 4:30 p.m. Monday – Friday) power outages must be reported to the REMC office at 260.563.2146 or 800.563.2146 (toll-free)
After hours or on weekends all outages must be reported to the REMC Call Center toll-free 866.336.2492
Please have the following information ready when you report an outage:
- The name under which the service is listed
- If possible, the location and account number shown on the bill
- Your telephone number (in case we need to call you back)
- The problem … power completely out, lights dimming or flickering, etc.
Please be patient while our crews restore your power. We will work at the fastest and safest possible speed.